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FAQ

What if I don't know my ring size?

Use our sizing guide to find your ring size.

 

What if I am in between sizes?

We recommend sizing down if you are in between sizes, your ring will stretch a little over time. 

 

What if I order the wrong size?

Just hit the contact us link at the bottom of the page or email us at sales@etrnl.com.au and let us know if the size was too big or too small and we will gladly send you a free exchange.

 

Shipping?

All orders are shipped using Australia Post. Free standard shipping 5-7 business days, $7.00 Express shipping 1-2 business days.

 

International Shipping?

Yes, we offer international shipping at a flat rate of $7.00 to anywhere in the world(Free shipping for all New Zealand orders).

 

What are your rings made of?

Etrnl wedding rings are made from lightweight, durable and non-conductive silicone, they are hypoallergenic, non-toxic and BPA free.

 

Can I mix two different colours with the partner packs?

Of course you can, just hit the contact us link at the bottom of the page or email us at sales@etrnl.com.au after you have placed your order specifying what colours you would like.

 

 Do you offer international shipping?

Yes, we offer free shipping to all our New Zealand customers and we will ship anywhere else in the world for a flat rate of $7.00 just select international shipping at checkout. 

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